Contact Us
For any questions or inquiries about our services and prices and all other details, please contact us at the information below, leave a detailed message.
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Información de contacto
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Address: Costa Rica
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Phone: +506-8909-2129
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Whatsapp: +506-8909-2129
Frequently Ask Questions
We are happy to answer your questions
If you travel with a group and want to book a day trip, please contact us. We offer group discounts.!
All tours operate with a minimum of 2 to 4 people. If you are traveling alone and want to book a tour, please contact us to check the availability of the tour you want. You can contact us either by phone or WhatsApp at XXXXXXX.
In Costa Rica we have 2 seasons, the High Season or “Dry Season” and the Low Season “Rainy Season”.
Normally all hotels and tours will have different rates for each of these seasons.
The High Season is from December to April and the Low Season is from May to November.
Yes, you can use your credit or debit cards. We work with a Payment Link system with the Support of the National Bank of Costa Rica, supported by the 3D security of Visa and Mastercard. We only accept Master Card or Visa. For some trips it may be possible to pay the guide in cash. Contact us for more information.
You can pay either with US dollars or with Costa Rican Colones at the exchange rate of Banco Nacional de Costa Rica
Not much. We do suggest you bring appropriate clothing to fit the season, Hat, Jacket, Walking shoes, Insect repellent, Binoculars, Camera, Raincoat, Sunscreen and Water.
Wear whatever is comfortable for you. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable
Request a reservation is very easy, in each tour on our website you will see an option that says INFORMATION. We will contact you to formalize the reservation and agree which payment method is better for you.
*All cancelations before 72 hours of the service are subject to a 10% service fee.
*Other Cancelations before 72 hours of the service, deposits will be refund.
*Other Cancelations with less than 72 hours but before 24 hours of the service, Company will keep 100% of the deposit.
*No show or Other Cancelations with less than 24 hours client must pay 50% of the balance due.
*Private services, No show or Other Cancelations, with less than 24 hours client must pay 100% of the balance due.
*Deposits for Private boat tours are non refundable if cancellation is with less than 30 days prior to the day reserved.
*Client must be at the pick up location 5 minutes prior to the stated pic up time*
For more information and to talk with me personally please click HERE
PROCESS TO MAKE A CANCELLATION.
All CANCELATIONS must be Contact Us by Whatsapp.